btbdt's Privacy Policy
How your personal information is collected, stored, and kept secure — btbdt's full privacy policy is explained in detail here.
Introduction & Scope
btbdt operates a safe and reliable online casino and betting platform for Bangladeshi players. We place the highest importance on our users' privacy and are committed to ensuring the protection of your personal information.
This Privacy Policy ("Policy") describes how btbdt collects your information while you use its website and services, how that information is used, who it may be shared with, and what your rights are. By using any btbdt service, you are considered to have accepted the terms of this Policy.
This Policy applies to: all individuals who visit the btbdt website (https://btbdt.lat); registered members and active users; and individuals who contact us through our customer service or support channels.
If you have any questions after reading this Policy, please contact our support team.
What Information We Collect
btbdt collects only the information that is genuinely necessary for providing our services. The types of information are described below:
2.1 Personal Identification Information
When creating or verifying an account, you may provide the following information:
- Full name and date of birth
- Email address and phone number
- Mailing address and national ID details (for identity verification)
- Payment method details (such as bKash, Nagad, Rocket, Upay numbers or bank account details)
2.2 Automatically Collected Information
When you visit our website, the following information may be collected automatically:
- IP address and device type
- Browser version and operating system
- Date, time, and page navigation history of your site visits
- Browsing behaviour collected through cookies and similar tracking technologies
2.3 Transaction Information
Records of your deposit, withdrawal, and betting transactions are stored in our system. This information is used to ensure security, prevent fraud, and meet regulatory requirements.
2.4 Communication Information
When you contact our support team via live chat or email, a record of that conversation may be stored. This helps us improve our service quality and provide you with more effective assistance in the future.
Purpose of Information Use
btbdt uses your personal information only for the following legitimate purposes:
To confirm your identity, open and keep your account secure, and process transactions.
To securely carry out deposits and withdrawals via bKash, Nagad, Rocket, Upay, or bank transfer.
To detect and act on unauthorised access, money laundering, and suspicious activity.
To resolve your issues and provide support via 24/7 live chat and email.
To analyse user experience and improve the quality of the platform and gaming experience.
To comply with applicable laws and regulations and respond to legitimate requests from authorities.
btbdt never sells your information to third parties. Your personal information will not be used for marketing or non-operational purposes without your consent.
Cookies & Tracking Technologies
The btbdt website uses cookies and similar technologies. Cookies are small data files stored in your browser that help our website function more smoothly and improve your experience.
4.1 Types of Cookies We Use
Essential Cookies
These cookies are necessary for the basic operation of the website — such as maintaining your login session, performing security checks, and remembering your language preference. Disabling these cookies will prevent the core services of the site from working properly.
Functional Cookies
These cookies remember your preferences and settings, making your experience on the site more personalised.
Analytical Cookies
These cookies help us understand which pages users visit most and where there is room for improvement. The data collected is completely anonymous.
4.2 Cookie Controls
You can delete cookies or stop accepting new ones at any time through your browser settings. However, disabling essential cookies may cause some parts of our service to not work properly.
Sharing Information with Third Parties
btbdt treats your information as personal property. We do not sell or rent your personal information under any circumstances. However, limited information may be shared with trusted third parties in specific situations:
5.1 Payment Processing Partners
To complete your transactions, we share the necessary information with payment gateways such as bKash, Nagad, Rocket, and Upay, and with the relevant bank for bank transfers. Each payment partner follows its own privacy policy.
5.2 Technology & Service Providers
Various technology providers and software partners are used to operate our platform. These partners may only use your information for the purposes specified under their agreements.
5.3 Legal Requirements
Information may be disclosed as required by court orders, legal obligations, or legitimate investigations by authorities. Only the minimum necessary information will be disclosed in such cases.
5.4 Fraud Prevention
If suspicious activity related to financial fraud or money laundering is detected, the relevant authorities may be provided with the necessary information.
Data Security Measures
btbdt applies industry-standard security measures to ensure the safety of your information. These measures are as follows:
- SSL Encryption: All of our web traffic is secured with 256-bit SSL/TLS encryption, keeping all data exchanged between your browser and our servers safe.
- Data Encryption: Sensitive information stored in our database — particularly passwords and payment-related data — is stored using strong encryption algorithms.
- Access Controls: Only authorised staff may access your information, for specific reasons and within defined limits.
- Regular Security Audits: Our systems undergo regular security audits and vulnerability assessments to identify and address potential threats.
- Two-Factor Authentication: Two-factor authentication (2FA) is available to add an extra layer of security to your account.
- Firewall & Intrusion Detection: Advanced firewall technology and real-time intrusion detection systems protect our servers from external attacks.
Please note that no method on the internet can guarantee complete security. We strive to ensure the highest level of protection, but you should also keep your account password private and log out after using an unfamiliar device.
Data Retention Period
btbdt retains your personal information only for as long as it is needed. The following factors are considered when determining the retention period:
7.1 Active Accounts
While your account is active, all account information, transaction records, and communication history are retained. This is essential for providing services and improving your user experience.
7.2 After Account Closure
Some information may be retained for a defined period after an account is closed or deactivated. This is necessary for legal compliance, dispute resolution, fraud investigations, and other legitimate business reasons. Once this period has passed, the information is securely deleted or anonymised.
7.3 Log & Analytics Data
Server logs and analytical data are generally retained for a short period and then securely deleted.
Your Rights
As a user of btbdt, you have the following rights:
You may request a copy of the personal information we have collected about you at any time.
If any of your information is incorrect or incomplete, you may request that it be corrected.
In certain circumstances, you may request that your personal information be deleted, though exceptions apply where legal obligations exist.
In certain cases, you may object to the processing of your information.
The ability to request your information in a structured, machine-readable format.
In certain circumstances, you may request that the processing of your information be temporarily suspended.
To exercise any of these rights, please contact our support team. After verifying your identity, we will process your request as quickly as possible.
Protection of Minors' Information
btbdt strictly provides services only to individuals aged 21 and above. Our platform does not provide any services to minors and does not knowingly collect any information from minors.
An age verification process is in place when creating an account. If we ever become aware that information from a minor has been collected in our system, that information will be deleted immediately and the associated account will be closed.
If you believe that a minor's information has been collected by mistake, please contact us immediately at [email protected].
Policy Changes & Updates
btbdt reserves the right to change or update this Privacy Policy as needed. If any significant changes are made, we will notify you in the following ways:
- By posting a clear notice on the website
- By sending a notification to registered users by email
- Through an in-app notification on the account dashboard
If you continue to use our services after any changes, it will be assumed that you have agreed to the updated Policy. We encourage you to review this Policy from time to time.
Contact & Complaints
If you have any questions, concerns, or complaints regarding this privacy policy, you can reach us through the methods below. btbdt is committed to resolving your requests promptly and effectively.
Our support team is ready to assist with any requests related to your information. After verifying your identity, we will forward your request to the appropriate department.
You are also welcome to visit our about us page, or go to the responsible gaming page to learn more about safe gaming.